“Right now you are one choice away from a new beginning – one that leads you toward becoming the fullest human being you can be.”
Choice Support Services - Driven by Understanding. Led by Experience.
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Choice Support Services - Driven by Understanding. Led by Experience. 〰️
Our Approach
Choice Support Services provides personalised support services designed to empower participants to live life on their own terms. We work alongside individuals, families, and support networks to deliver flexible, reliable supports that reflect each person’s goals, strengths, and preferences. Our supports are built around respect, dignity, and genuine partnership—ensuring each person feels heard, valued, and in control of their care.
At Choice Support Services, we do not just manage disability support - we live it. Our experienced team members have been working closely with individuals, families, and support networks in the Gippsland region for the past 7 years.
Founded and led by a Director with lived experience of disability, our organisation was built from the inside out, to fix what is often missing in care: true understanding, deep respect, and real choice.
We know firsthand what it takes to navigate the NDIS, face everyday barriers, and fight for autonomy. Because we have walked this path, we do not view you as a line item in a plan. We see you as an individual with unique ambitions, rights, and potential.
Every service we deliver is shaped by this personal insight. We are here to listen to your voice, respect your choices, and back your journey toward genuine independence.
Welcome to a different standard of support. Welcome to Choice Support Services.
Our Mission and Vision
To provide reliable, compassionate disability supports that enable individuals to live with independence, dignity and control.
A community where people with disabilities have equal opportunities and access to inclusive, responsive support services that recognise their strengths and preferences.
Meet Our Director
Real Experience. True Advocacy. Deep Understanding.
When you partner with Choice Support Services, you are backed by leadership that understands your journey inside out.
Our founder and Director established this business not from a corporate boardroom, but from real, everyday lived experience with disability. Having navigated the triumphs, frustrations, systemic barriers, and absolute joys of supporting a son living with a disability, she saw a vital gap in the NDIS landscape: the need for a service provider that truly listens, rather than just coordinates.
"I know what it feels like to fight for your choice, control, and dignity in a system that can sometimes feel cold and institutional. I created Choice Support Services to be the provider I always wanted my son to have—one that sees the person first, respects their autonomy completely, and designs support from the inside out."
Kristina
How we can help
Our qualified and experienced team members can support you or your loved ones in the following areas:
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Help with everyday household tasks to maintain a clean, safe, and organised home, including:
Cleaning and tidying living spaces
Laundry
Changing bed linen
Dishwashing and general household organisation
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Assistance with personal daily routines, delivered respectfully and at the participant’s pace, such as:
Showering, bathing, and personal hygiene
Dressing and grooming
Toileting and continence support
Morning and evening routines
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Support to plan, prepare, and enjoy meals in line with personal preferences and dietary needs, such as:
Meal planning and grocery support
Preparing simple or nutritious meals
Assistance during mealtimes
Encouraging independent cooking skills where appropriate
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Assistance with managing day‑to‑day activities and routines, including:
Planning daily schedules
Medication reminders (non‑clinical)
Support with appointments and daily tasks
Developing independent living skills
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Support to participate in activities that align with personal interests, such as:
Attending social groups or clubs
Going to the gym, swimming, or other leisure activities
Visiting cafés, libraries, or community centres
Participating in hobbies or creative activities
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Assistance to safely and confidently access the community, including:
Shopping trips and errands
Attending appointments or services
Visiting friends or family
Exploring local events or activities
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Support focused on developing confidence and independence while out in the community, such as:
Using public transport
Navigating local services
Managing money during outings
Building confidence in unfamiliar environments
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Support to explore work interests and prepare for employment, such as:
Identifying strengths, interests, and career goals
Exploring suitable work or volunteering options
Building confidence around employment pathways
Setting realistic, achievable work‑related goals
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Capacity building focuses on gradual progress, including:
Supporting skill development at the participant’s pace
Encouraging independence rather than doing tasks for participants
Adjusting supports as confidence and ability grow
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Escape the routine and unwind at our fully wheelchair accessible, premium respite property located just a stones throw away from the beach.
Enjoy the therapeutic benefits of fresh sea air and stunning coastal views in a relaxed environment while your carers take a hard-earned rest.
Available for quick weekend stays or longer blocks, fully tailored to your Plan or Self-managed goals.
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Support to help participants make sense of their plan, including:
Explaining funded supports in plain language
Helping prioritise goals and supports
Understanding budgets and service categories
Identifying what supports can be used and how
Assistance to find and engage suitable providers, such as:
Identifying NDIS‑registered and non‑registered providers
Connecting with support workers, therapists, and services
Supporting service bookings and start‑up
Helping compare providers to find the right fit
Simba’s Beach Retreat
Simba’s Beach Retreat was specifically designed with accessibility in mind. With a step free entry and a wheelchair accessible ensuite, this is the perfect place to unwind. We offer flexible Short Term Accomodation (STA) designed to give you or your loved ones a refreshing break in a supportive environment.
Escape to the coast and rediscover calm at Simba’s Beach Retreat which is located in Paradise Beach, Victoria — a private haven where restorative care meets the serenity of the ocean. Located just moments from the beach, you can spend your days relaxing outside and listening to the soothing sound of the waves crashing on the nearby shore, or head down to Golden Beach to hopefully catch sight of humpback and southern right whales.
Winter Sightings (June & July): Watch humpback and southern right whales migrate.
Spring Sightings (Sept – Nov): See humpback mothers returning with newborn calves.
Use Our Skilled Team: Relax completely and let our experienced, qualified, and friendly support staff take care of everything. We match you with workers who will suit your personality, goals, and support needs.
Bring Your Own Workers: Maintain your established routines and peace of mind by bringing your own trusted support workers. We provide the accomodation, while your team continues to deliver your daily care.
Whether you want to build independence, try new activities, or simply enjoy a change of scenery, we tailor every stay to your exact preferences.
Interested in booking a stay? Contact admin@choicesupportservices.com today to secure your time away.
Contact Us
If you’re interested in our services, please provide your information, and we will contact you soon. We look forward to connecting with you.